Now more than ever, consumers are shopping online and opting for Click and Collect. And for a good reason! Thanks to COVID-19- speedy fulfilment and distribution, combined with COVID-safe protocols, isn't just a "nice to have" — it's the expectation of every online shopping experience.
BOPIS (Buy Online Pick Up in Store) or curbside pickup was a convenient delivery option for half of U.S. consumers taking part in an online survey in 2021. Forty-seven per cent of curbside shoppers who purchased products online wanted to avoid going into stores. Further, 46 per cent of people surveyed considered in-store pickup a time-saving alternative to home delivery.
Lockers are an excellent solution to meet this demand. Intelligent electronic lockers help you transact faster, reduce queue times, and enable a 24/7 operation without increasing overhead infrastructure. Lockers allow your customers to collect essentials — groceries, toiletries, medications without ever entering the store. Lockers are entirely self-service too—they are well lit, spacious, and secure—making it convenient for customers to retrieve their purchases anytime. In addition, they can be unlocked with a smartphone, so customers and employees never need to share the terminal.
Select from a range of proven 'ready-to-go' solutions or customise a smart locker solution to meet your specific needs. Available in 4 temperature zones (frozen, chilled, ambient, controlled ambient), temperature-controlled lockers are suitable for almost all types of FMCG and retail goods.
Age verification constitutes more than half of interventions at self-checkouts, slowing down the checkout lines for customers. In addition, existing technology options have made it difficult to comply with current laws and provide a frictionless customer experience.
Many grocery retailers and convenience stores are introducing electronic lockers, yet few have the technology for age verification. Our technology lets your customers verify their age at the locker independently of staff by estimating their age.
Our feature rich API architecture enables a seamless integration with almost every e-commerce or POS platform to ensure a fully automated, reliable system. For a full integration briefing please contact us.
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We work with some of the largest grocery and general merchandise retailers globally who demand only the best in automated locker solutions.
Coles Supermarkets is one the two largest supermarket chains in Australia, with over 1,500 sales locations and over 100,000 employees. In 1999 Coles Supermarkets started to develop its online sales platform via Coles Online and they were looking for a new customer pick up solution. The Problem In 2011, as one of the first supermarkets […] Read More
In mid-2019, Tesco invited Click n Collect as one of three electronic locker solutions to participate in pilot program as part of evolving their click and collect- E-commerce strategy. This operational cost imperative would soon become even more critical to Tesco, and all grocery chains, as COVID-19 was soon to be unleashed across the world. […] Read More
Countdown is the top supermarket in New Zealand, with over 180 stores and servicing about 3 million customers every week. The first Countdown store opened in 1981. Since then, the company has grown to the largest supermarket in the country and is owned by Australian retail company Woolworths Limited.. Read More
Fresh St. Market is a place to shop, to explore, to discover all things fresh and delicious. Fresh St. Market offers top-of-the-line products in an atmosphere of discovery and exploration where new, authentic, local, organic and exclusively sourced becomes everyday shopping.[…] Read More
Our Support Team is always there for you, 24 hours per day, every day of the year. In whichever country you may operate we provide both onsite and remote support, including, upgrades and enhancements, regular cleaning, and testing as per your Service Level requirements.
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