Do you know what's worse than two hours of travelling back and forth to the grocery store? Having to pack your kids up, get dressed, stand in long lines while holding heavy bags, carry them around while trying to avoid getting bumped into by other customers while juggling all the other stuff you have in your arms, then arrive back at home tired, sweaty and still hungry or craving something salty or sweet. So, it makes sense that more people are turning to ordering essentials — groceries, toiletries, medications online and opting for home delivery.
Apartment buildings are overrun with deliveries. One-click checkouts and impulse buying, e-Commerce experienced a phenomenal rise in 2020, with almost nine million Australian households making an online purchase- contributing to more than 57 per cent year-on-year growth. Package volumes have become so out of control that apartment buildings need multiple dedicated package concierge staff shifts to handle them.
Of the 400+ million parcel deliveries each year in Australia alone, 70% have unavailable residents on site. As a result, building staff spend an estimated 4 hours a week managing resident deliveries. When considering operation costs, staff spend on packages is much higher due to the constant interruption of their workflow.
If you're managing one of these complexes, then you'll know what we're talking about. Having up to 200 packages delivered per day on average, tracking them down becomes impossible while monitoring who is coming in and out.
Click n Collect's intelligent locker systems accommodate parcel, grocery, and medication deliveries, are easy enough for non-techies to use without any training and are highly secure for apartment buildings where security is paramount.
Our feature rich API architecture enables a seamless integration with almost every e-commerce or POS platform to ensure a fully automated, reliable system. For a full integration briefing please contact us.
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We work with some of the largest grocery and general merchandise retailers globally who demand only the best in automated locker solutions.
Ivanhoe Gardens introduced a whole suite ofservices to show how effortless life can be. Services that make everyday tasksso easy. Included in those services are Click n Collect lockers.. Read More
Our Support Team is always there for you, 24 hours per day, every day of the year. In whichever country you may operate we provide both onsite and remote support, including, upgrades and enhancements, regular cleaning, and testing as per your Service Level requirements.
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