Residential Parcel Locker Providers

Solve Parcel Traffic Congestion with Delivery Automation

Do you know what's worse than two hours of travelling back and forth to the grocery store? Having to pack your kids up, get dressed, stand in long lines while holding heavy bags, carry them around while trying to avoid getting bumped into by other customers while juggling all the other stuff you have in your arms, then arrive back at home tired, sweaty and still hungry or craving something salty or sweet. So, it makes sense that more people are turning to ordering essentials — groceries, toiletries, medications online and opting for home delivery.  

Apartment buildings are overrun with deliveries. One-click checkouts and impulse buying, e-Commerce experienced a phenomenal rise in 2020, with almost nine million Australian households making an online purchase- contributing to more than 57 per cent year-on-year growth. Package volumes have become so out of control that apartment buildings need multiple dedicated package concierge staff shifts to handle them.   

Of the 400+ million parcel deliveries each year in Australia alone, 70% have unavailable residents on site. As a result, building staff spend an estimated 4 hours a week managing resident deliveries. When considering operation costs, staff spend on packages is much higher due to the constant interruption of their workflow.   

If you're managing one of these complexes, then you'll know what we're talking about. Having up to 200 packages delivered per day on average, tracking them down becomes impossible while monitoring who is coming in and out.  

Click n Collect's intelligent locker systems accommodate parcel, grocery, and medication deliveries, are easy enough for non-techies to use without any training and are highly secure for apartment buildings where security is paramount.  

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Intelligence at a glance

Endless Applications
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We create intelligent lockers for every industry.
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We create intelligent lockers for every industry.
World's Most Durable Lockers
World's most durable locker come with a full- service software suite with endless possibilities.
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World's most durable lockers come with a full-service software suite with endless possibilities.
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Automated Communication
Our smart technology allows for an end- to- end contact-less transaction.
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Manage itself via automated SMS/emails with no staff envolvement.
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Comprehensive Branding
Customise size and configuration, colour and branding requirements.
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Customise the look, and feel of your lockers-both hardware and UI.
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Continuous Operation
We create intelligent lockers for every industry.
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Intelligent technology solutions that work together as a backup to ensure minimal disruption in any circumstances
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Future Proof
Embracing the Internet of Things (loT), enjoy the latest in locker enhancements and features from around the globe.
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Embracing the Internet of Things (loT), enjoy the latest in locker enhancements and features from around the globe.
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Highly Secure
Encryption, 2FA, malware protection, VPNs, alarms, firewalls, and CCTV remote monitoring.
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Encryption, 2FA, malware protection, VPNs, alarms, firewalls, and CCTV remote monitoring.
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Accessibility Friendly
Allocation of locker doors at heights for physically disabled people and seniors.
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Allocation of locker doors at heights for physically disabled people and seniors.
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COVID Safe
Our smart technology allows for an end-to-end transaction for both pick-up and drop-off.
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Our smart technology allows for an end-to-end transaction for both pick-up and drop-off.
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Easy Integration

Our feature rich API architecture enables a seamless integration with almost every e-commerce or POS platform to ensure a fully automated, reliable system. For a full integration briefing please contact us.

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21,541
Exchange points worldwide
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Global
Servicing every continent
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30
Years leading e-locker technology

Brand Experience

We work with some of the largest grocery and general merchandise retailers globally who demand only the best in automated locker solutions.

Case Studies

Ivanhoe Gardens introduced a whole suite ofservices to show how effortless life can be. Services that make everyday tasksso easy. Included in those services are Click n Collect lockers.. Read More

Unparalleled Support

Our Support Team is always there for you, 24 hours per day, every day of the year. In whichever country you may operate we provide both onsite and remote support, including, upgrades and enhancements, regular cleaning, and testing as per your Service Level requirements.

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Frequently Asked Questions

Why is Click n Collect the best choice for locker solutions?
Click n Collect Pty Ltd is one of the pioneers in the global e-commerce locker industry.  Our reputation worldwide is evidenced by the relationships we have with some of the world’s largest organisations. These organisations demand reliable, trustworthy software backed with 24/7 support.
What companies, couriers and postal organisations can deliver to Click n Collect lockers?
Click n Collect lockers are ‘Agnostic’.  This means any courier or retailer can securely deliver to our lockers.  This is an important consideration. When a resident purchases any item online, they do not want their delivery declined because a certain brand of locker does not have the unique software to securely receive from a particular courier or retailer.
Can locker body measurement be changed?
As Click n Collect manufactures the lockers and has a full team of in-house product engineers and designers at hand, Click n Collect can change locker body sizes to suit each location or client requirement.  For example, Click n Collect can assist if the lockers are to be built into a wall cavity, if they have to be shorter to comply with a particular low roof height, or if they have to be made deeper or higher to fit certain expected parcel dimensions.  Furthermore, our modular designs ensures your lockers can be placed around corners or other tricky space confines.
Can you provide a solution for secure couriers' access into the building?
We can install a separate Smart Access System which will validate couriers and other delivery service providers when they present themselves at the main security entrance. The Smart Access Systems means your concierge or building management no longer need to continually open doors and personally verify, and sign in couriers.  All access can monitored and audited for security purposes.
Can the lockers be integrated into existing building management software?
Our software systems integrate with most software platforms, including building management and communications (such as WE wumbo), through our API architecture to ensure a fully automated, reliable system. Click n Collect has been commended by its clients for the fast integrations, which are possible due to the experience gained over many projects and the way the Click n Collect software is designed.  For a full integration briefing please contact us.
What design aspects do we need to consider for a Locker Service Centre location?
A Locker Service Centre provides fully automated communication and minimal needs for involvement by concierge or building management and avoids the need for a dedicated parcel room.  If you have a mail or mailbox room, we recommend, if possible, to include provision for the Locker Service Centre within this same room.  This will maximise the convenience of both residents and delivery services.

Whether placed as part of a mail room, or otherwise, you need to keep in mind that a refrigerated locker systems will generate warm air.  We recommend good ventilation to ensure a comfortable environment for your residents when collecting their goods.  Please also consider your residents’ collection comfort in terms of adequate space to open locker doors without hitting walls or the difficulty of opening heavy access doors while holding shopping bags.
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