Satisfying the Transportation Sector

Southern Cross is Australia’s largest railway station and is a major transit hub in Melbourne, with 15 million passenger visits per year.

Background

Storage solutions for Transit Hubs

Services
Hardware
Software Integration
Installation
On-going SLA
Completion Date
December 2019

The Opportunity

Southern Cross Railway Station was looking to replace & upgrade their existing locker system to the latest state-of-the-art technology. The existing locker system was old, worn, had system failures, supplier couldn’t source replacement parts, the service and support wasn’t close to what was required for this very busy facility.

The Solution

Once engaged, the team went to work to create a locker solution that catered for:

  • 14 locations

  • Lightspeed internet connectivity

  • Immediate remote support

  • Daily financial & utilisation reports

  • Custom built cabinets for variable size baggage

Post COVID, stage two deployment is currently underway with proposed future deployments to follow.

Click n Collect supplies to transit locations across the globe such as International Airports, Rails, Bus & Ferry Terminals.

Proven

Results

1.2 million

Serving over 1.2 Million people every week, Southern Cross Station is the public transport hub of Melbourne, Australia.

Hardware

Robust hardware
to suit every environment.

Designed to be placed indoors or outdoors, Click n Collect lockers are built to withstand the harshest conditions. We have modular options for cost-effective standard solutions AND fully customized options to cater to your business's bespoke needs. So, go beyond in-store pickup to create a one-of-a-kind solution as unique as your operation.

Smart Parcel Lockers

Smart Investment

Our industry-leading hardware and agile software help create an unbeatable user experience. Click n Collect provides premium locker service centres with a lifespan of over 12 years. The rigidity and strength is achieved by using steel bodies. We conduct extensive durability testing on all parts, which is why we use propriety circuit boards and monitors and high-grade components and locking mechanisms. Our feature-rich API architecture enables seamless integration with almost every IT platform including POS, e-Commerce, and Building Management systems to ensure a fully automated, reliable system.

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Endless Applications
We Create intelligent lockers for every industry.

We Create intelligent lockers for every industry.

Feature Rich
World's most durable lockers come with a full- service software suite with endless possibilities.

World's most durable lockers come with a full- service software suite with endless possibilities.

Contactless Experience
Our smart technology allows for an end-to-end contact-less transaction.

Our smart technology allows for an end- to- end contact-less transaction.

Customizable Solutions
Customize size and configuration, colour and branding requirements.

Customize size and configuration, colour and branding requirements.

Continuous Operation
Intelligent technology solutions that work together as a backup to ensure minimal disruption in any circumstances

Intelligent technology solutions that work together as a backup to ensure minimal disruption in any circumstances.

Future Proof
Embracing the Internet of Things (loT), enjoy the latest in locker enhancements and features from around the globe.

Embracing the Internet of Things (loT), enjoy the latest in locker enhancements and features from around the globe.

User Experience

Stress-Free Customer Experience


Our industry-leading hardware and agile software help create an unbeatable customer experience with ultra-fast delivery and loading. Keep your staff and customers COVID-safe with an end-to-end contactless operation.

Why work with Click n Collect?

When you work with the team at Click n Collect, you are working with a professionally operated, global business. Over the past 30 years, we have built a reputation for intelligent locker centres that the largest organisations globally trust, and we plan to build on that legacy by continuing to offer the very best in design and in service. Our experienced team will deliver on your ideas, turn concepts into solid plans, and delight every step of the way. Whatever your industry, when you want intelligent locker services with effective, hands-on project management then talk to the team at Click n Collect today.

Employees working on office
Human-Centred Design

Full Team of In-House Designers

Choose from a range of standard modular options for a cost-effective and ready-to-go solution, or work with our executive team to create something truly bespoke to meet the needs of your business.

Industry Leader

The end-to-end locker solution

From analysis and feasibility to implementation and ongoing support, we're here to ensure your business gets the most from its locker investment. In whichever country you may operate, we provide onsite and remote support, including upgrades and enhancements, regular cleaning, and testing per your Service Level requirements. All you need to worry about is filling your lockers with customer orders.

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