#clickandcollect

Introducing Grocery Innovation

JD Sports or JD, is a British sports-fashion retail company based in Bury, Greater Manchester, England with shops throughout the United Kingdom, Europe, the United States, Asia, New Zealand and Australia. JD Sports pilot program with Click n Collect lockers is currently underway.

Contact Us
Background

Positive Statement Benefit as % e.g. Revenue

Services
Hardware
Software Integration
Installation
On-going SLA
Completion Date
Live March 2021 - with 22
Location live as of August 2021
Ongoing National Roll out
continues

The Problem

In mid-2019, Tesco invited Click n Collect as one of three electronic locker solutions to participate in pilot program as part of evolving their click and collect- E-commerce strategy. This operational cost imperative would soon become even more critical to Tesco, and all grocery chains, as COVID-19 was soon to be unleashed across the world. COVID-19 has and continues to impact the way consumers collect their groceries – safely and securely.

What initially stood out to Tesco about Click n Collect as a potential partner was the sense of innovation embed in our culture- evident in our commitment to continuous product and process improvement. With over 7,000 stores in 11 countries, Tesco is the world’s 3rd largest retailer. With this in mind, robust hardware needed to be met with robust and agile software development methodology- which conveniently is our leading edge.

The Solution

Click n Collect’s product design is excelling in adapting to Tesco’s product needs that included both tray (tote) and paper bag order delivery, efficient power consumption and efficient courier load/customer collection processes. As this pilot is still ongoing, our continuous feedback loop and response to recommendations enable innovative design improvement including the “Finger Trap” design- to both eliminate any customer danger and enhance temperature insulation.

The two types of outdoor configurations- 96 doors and 60 doors, include a temperature zone mix of Controlled Ambient, Chiller and Freezer systems. While Tesco has the design options of U, L or Straight-Line design layout, Tesco has chosen its locations to be laid out in a Straight Line. Each of its Click n Collect locker locations utilise real-time reporting as specifically designed to meet Tesco’s criteria including.

Proven

Results

40%

Increase in Click n Collect orders

Hardware

A robust hardware to suit every environment.

Designed to be placed indoors or outdoors, Click n Collect lockers are built to withstand the harshest conditions. We have modular options for cost-effective standard solutions AND fully customized options to cater to your business's bespoke needs. So go beyond in-store pickup to create a one-of-a-kind solution as unique as your operation.

Smart Parcel Lockers

Smart Investment

Our industry-leading hardware and agile software help create an unbeatable user experience. Click n Collect provides premium locker service centres with a lifespan of over 12 years. The rigidity and strength is achieved by using steel bodies. We conduct extensive durability testing on all parts, which is why we use propriety circuit boards and monitors and high-grade components and locking mechanisms. Our feature-rich API architecture enables seamless integration with almost every IT platform including POS, e-Commerce, and Building Management systems to ensure a fully automated, reliable system.

Contact Us
Endless Applications
We Create intelligent lockers for every industry.

We Create intelligent lockers for every industry.

Feature Rich
World's most durable lockers come with a full- service software suite with endless possibilities.

World's most durable lockers come with a full- service software suite with endless possibilities.

Contactless Experience
Our smart technology allows for an end-to-end contact-less transaction.

Our smart technology allows for an end- to- end contact-less transaction.

Customizable Solutions
Customize size and configuration, colour and branding requirements.

Customize size and configuration, colour and branding requirements.

Continuous Operation
Intelligent technology solutions that work together as a backup to ensure minimal disruption in any circumstances

Intelligent technology solutions that work together as a backup to ensure minimal disruption in any circumstances.

Future Proof
Embracing the Internet of Things (loT), enjoy the latest in locker enhancements and features from around the globe.

Embracing the Internet of Things (loT), enjoy the latest in locker enhancements and features from around the globe.

User Experience

Stress-Free Customer Experience

Our industry-leading hardware and agile software help create an unbeatable customer experience with ultra-fast delivery and loading. Keep your staff and customers COVID-safe with an end-to-end contactless operation.

Why work with Click n Collect?

When you work with the team at Click n Collect, you are working with a professionally operated, global business. Over the past 30 years, we have built a reputation for intelligent locker centres that the largest organisations globally trust, and we plan to build on that legacy by continuing to offer the very best in design and in service. Our experienced team will deliver on your ideas, turn concepts into solid plans, and delight every step of the way. Whatever your industry, when you want intelligent locker services with effective, hands-on project management then talk to the team at Click n Collect today.

Locker storage icon
Human-Centred Design

Full Team of In-House Designers

Choose from a range of standard modular options for a cost-effective and ready-to-go solution, or work with our executive team to create something truly bespoke to meet the needs of your business.

Industry Leader

The end-to-end locker solution

From analysis and feasibility to implementation and ongoing support, we're here to ensure your business gets the most from its locker investment. All you need to worry about is filling them with customer orders.

Locker storage icon
Unparalleled Support

Ongoing Support & Service Level Agreement

Our Support Team is always there for you, 24 hours per day, every day of the year. In whichever country you may operate, we provide onsite and remote support, including upgrades and enhancements, regular cleaning, and testing per your Service Level requirements.