#clickandcollect

Introducing Retail Innovation

Click n Collect was engaged by laundry operator "Blusion" in Atlanta, USA, to help them increase their footprint in the local market and subsequent sales, to achieve full plant capacity.

Background

Introducing Laundry Innovation

Services
Hardware
Software Integration
Installation
On-going SLA
Completion Date
March 2012

The Problem

In 2011, Blusion Laundry's wash and fold processing plant in Atlanta was operating below capacity. So, the managing director approached Click n Collect to help develop an innovative way to increase Blusion footprint in the local area market. Ultimately, Blusion was looking to increase sales without fronting the exorbitant costs that accompanied traditional brick-and-mortar operations.

The Solution

Click n Collect assisted Blusion with an expansion plan to place outdoor laundry lockers in strategic catchment areas. Smart exchange points (lockers) were placed at hospitals, parking facilities, residential developments, military bases, and colleges as an economical alternative to opening new stores. In addition, we designed a custom-built laundry locker that fitted Blusion's laundry bags and employed agile software development to integrate with Blusion's laundry software platform. Finally, we developed an entirely bespoke user interface (UI) that resulted in seamless transactions for an elevated customer experience.

Now Blusion customers can drop off their dirty washing at conveniently located locker drop-off points around Atlanta. Customers simply load their washing into their nearest locker, and Blusion alerts the customer when it is time to collect. Custom software architecture enables this smooth and efficient end-to-end operation.

Blusion has increased its footprint and subsequent sales volume at a fraction of the cost of opening additional stores.

Proven

Results

47%

The BOPIS (Buy Online Pick Up in Store) was a preferred option of U.S. shoppers in an online survey conducted in 2021 by Statista.

Hardware

A robust hardware to suit every environment.

Designed to be placed indoors or outdoors, Click n Collect lockers are built to withstand the harshest conditions. We have modular options for cost-effective standard solutions AND fully customized options to cater to your business's bespoke needs. So go beyond in-store pickup to create a one-of-a-kind solution as unique as your operation.

Smart Parcel Lockers

Smart Investment

Our industry-leading hardware and agile software help create an unbeatable user experience. Click n Collect provides premium locker service centres with a lifespan of over 12 years. The rigidity and strength is achieved by using steel bodies. We conduct extensive durability testing on all parts, which is why we use propriety circuit boards and monitors and high-grade components and locking mechanisms. Our feature-rich API architecture enables seamless integration with almost every IT platform including POS, e-Commerce, and Building Management systems to ensure a fully automated, reliable system.

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Endless Applications
We Create intelligent lockers for every industry.

We Create intelligent lockers for every industry.

Feature Rich
World's most durable lockers come with a full- service software suite with endless possibilities.

World's most durable lockers come with a full- service software suite with endless possibilities.

Contactless Experience
Our smart technology allows for an end-to-end contact-less transaction.

Our smart technology allows for an end- to- end contact-less transaction.

Customizable Solutions
Customize size and configuration, colour and branding requirements.

Customize size and configuration, colour and branding requirements.

Continuous Operation
Intelligent technology solutions that work together as a backup to ensure minimal disruption in any circumstances

Intelligent technology solutions that work together as a backup to ensure minimal disruption in any circumstances.

Future Proof
Embracing the Internet of Things (loT), enjoy the latest in locker enhancements and features from around the globe.

Embracing the Internet of Things (loT), enjoy the latest in locker enhancements and features from around the globe.

User Experience

Stress-Free Customer Experience


Our industry-leading hardware and agile software help create an unbeatable customer experience with ultra-fast delivery and loading. Keep your staff and customers COVID-safe with an end-to-end contactless operation.

Why work with Click n Collect?

When you work with the team at Click n Collect, you are working with a professionally operated, global business. Over the past 30 years, we have built a reputation for intelligent locker centres that the largest organisations globally trust, and we plan to build on that legacy by continuing to offer the very best in design and in service. Our experienced team will deliver on your ideas, turn concepts into solid plans, and delight every step of the way. Whatever your industry, when you want intelligent locker services with effective, hands-on project management then talk to the team at Click n Collect today.

Locker storage icon
Human-Centred Design

Full Team of In-House Designers

Choose from a range of standard modular options for a cost-effective and ready-to-go solution, or work with our executive team to create something truly bespoke to meet the needs of your business.

Industry Leader

The end-to-end locker solution

From analysis and feasibility to implementation and ongoing support, we're here to ensure your business gets the most from its locker investment. All you need to worry about is filling them with customer orders.

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Locker storage icon
Unparalleled Support

Ongoing Support & Service Level Agreement

Our Support Team is always there for you, 24 hours per day, every day of the year. In whichever country you may operate, we provide onsite and remote support, including upgrades and enhancements, regular cleaning, and testing per your Service Level requirements.